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ABOUT ME
I have a special knack for simplifying technology and bringing its benefits to life in human terms.
My approach combines big-picture strategic perspective with pragmatic tactical expertise.
I'm a perceptive researcher and listener who distills strategic insights from diverse sources.
My strong interpersonal and facilitation skills help make teams smarter, more functional, and more fun.
SPECIALTIES
Copywriting (web | print | video | interactive)
Brand strategy & naming
User & content strategy
Audience interviews | persona development
Discovery & design facilitation
Messaging
Creative concepting
Instructional design
Résumé writing
Technical writing
Editing
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